"We trust that you will avoid using harsh language and will refrain from making unsubstantiated allegations against individuals and firms. Your constructive feedback and opinions are very valuable to all of us in the industry. "
I agree with you that Personalised services coupled with technology is the best alternate in Indian Industry But I am sorry to write that your amc is not using technology at all. I am giving you an example. I submitted an app. of axis liquid fund on 27-06-18 with HDFC Bank Cheque, the amount was debited from the bank on 30-06-18 but the nav given was that of 03-07-18 that too after a lot of calls to the amc. Secondly, additional purchase was submitted on 28-06-18, cheque was debited from the account on 02-07-18 at 08:15 hours but the nav given was of 04-07-18 & that too after a lot of calls to the amc. Please let me know where was the amount lying for 3 days?
With reference to my earlier comments regarding reconciliation problem with OFA, I thankfully acknowledge co-operation of Sri Harsa by promptly and conclusively taking up the things. Being an ex-banker I am well acquainted with the significance and tediousness of reconciliation of accounts but I was surprised by the action at OFA and speedy solution to my problem. Really they deserve my appreciation and repeated thanks to Sri Harsa. I heartily wish all the best for OF A and Shubhchintak.
Tewari ji, I understand from OFA team that your query on data reconciliation has been resolved last Thursday. Thank you for highlighting it. Best Wishes
OFA is a good platform and doing well but its reconciliation & TXN updation part is miserably poor and that single point is capable of pulling it down to half of its utility. Will Mr. Harsha take a look at this issue?
Agree with the points. However, Axiss own digital platform "EasySell" for Distributor Initiated Transaction is not user friendly at all. On initiating a transaction, the investor has to enter all details of the distributor and even has to register herself and create userid and password. Its not at all user-friendly as like digital platforms or other AMCs.
Thanks for sharing these valuable inputs and the reports.