Q1.
Interviewing, counseling and advising are all similar to and different from each other.
Q2.
____________ is an attitude of valuing the client, or being able to express appreciation of the client as a unique and worthwhile person.
Q3.
Which leading response is designed with the intention of making the client feel better?
Q4.
(I) Explanation deals in logical, practical, factual information
(II) A word is a universally understood and agreed-upon symbol of a thing.
Q5.
Genuineness, especially with regard to their attitudes and values.
Q6.
(I) The advantages of the directive interview are that it can be brief and that is provides measurable data.
(II) The disadvantages of the directive interview are often inflexible and does not allow the interviewee to choose topics for discussion.
Q7.
_____________ can be expressed as either overt or covert hostility toward the counsellor.
Q8.
Which of the following type/s of responses associated with Active Listening?
Q9.
Clarified responses are helpful because:
Q10.
What is the type of response made during active listening that is illustrated in the following example?
“Well, let’s see what we’ve concluded then. You want to set aside about Rs. 30,000 per year to save for a down payment on a time share house at the beach, and safety is your prime consideration in the investment of that money.”
Q11.
The question given below is example of which concept?
“Do you plan to hold on to your mutual fund?”
Q12.
All advice offered in counseling should be tentative, with the client making the final decision?
Q13.
_____________ question allows the client to select a response from his or her full repertory.
Q14.
(I) The clarifying response that tends to amplify the speaker’s statement
(II) Non-verbal behaviours are clues or indicators of the client’s true feelings.
Q15.
(I) The purpose of advising clients in financial counseling is to convince them to do what counsellors think they should do.
(II) A client’s non-verbal communication conveys more information than verbal messages.
Q16.
What is the type of response made during active listening that is illustrated in the following example?
“I am not sure I’m following you. Tell me again what your plan is for disposing of your interest in the partnership.”
Q17.
Non-verbal behaviours are positive statements or messages that can either be taken at face value or be freely interpreted.
Q18.
The question given below is example of which of the following concepts?
“What goals do you have with respect to the education of your children?”
Q19.
(I) The client’s resistance behaviours are unimportant to a successful financial counselling relationship.
(II) It is not particularly important for the counsellor to convey an attitude of acceptance toward the client.
Q20.
Which leading response is a relatively neutral description of the way things are?
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